From what’s in your cabin to finding your way here, here are the details worth knowing.
Booking your stay.
How long can we stay?
Arrivals and departures are on Mondays, Wednesdays and Fridays, with a minimum stay of two nights during the week and three nights at weekends.
If you have different dates in mind, get in touch and we’ll see what’s possible.
Can children stay?
The Wild Root is for adults, with each cabin designed for two. We’re unable to accommodate children.
Are the cabins dog-friendly?
Our cabins aren’t dog-friendly. We’re dog owners ourselves, but due to the open, natural setting, we’re not able to accommodate dogs and other pets.
Can I change or cancel my booking?
Email [email protected] if your plans change. Your options depend on how far ahead of your arrival you contact us and the terms of your booking.
Please read our cancellation and booking terms for the full details.
Do you offer gift vouchers?
Yes. Give someone a little time away with a Wild Root gift voucher, for a birthday, an anniversary or simply because.
Inside your cabin.
Does each cabin have a private bathroom?
Yes. Every cabin has its own private indoor bathroom, with a shower and toilet. Towels and toiletries are provided too.
What’s included in the cabin?
Each cabin has its own kitchen, private bathroom, bedding, towels and toiletries, plus a log burner with firewood and matches provided.
There are a few differences between Rise, Dusk and Ember. Visit our cabin collection for the full details of each.
Will the cabin be warm in winter?
Yes. Every cabin has a log burner, warm bedding and blankets. Rise also has underfloor heating, while Dusk and Ember have wall-mounted radiators.
Is there WiFi?
Yes, each cabin has Starlink WiFi, so you can stay connected when you need to.
Getting here.
What time are check-in and check-out?
Check-in is from 3.30pm and check-out is by 10am.
Early check-in and late check-out can be added when booking, subject to availability. Please arrange either in advance.
How do we find you and check in?
We’ll send full directions and arrival instructions before your stay, including how to access the gates and find your cabin.
Once you’re through the gates, follow The Wild Root signs to the parking area. A trolley is provided for the short walk to your cabin.
Is parking included?
Each cabin has its own designated parking space. You’ll leave your car there and follow the paths to your cabin, with a trolley to help carry your bags.
Food & a little more.
Should we bring food and drinks?
Yes, the cabins are self-catered. Bring your fresh ingredients and favourite drinks; you’ll find oils, spices, condiments and cooking essentials in the kitchen.
If you’d rather leave some of the cooking to us, take a look at our supper options and extras and Signature Escapes.
Are tea and coffee provided?
Yes. You’ll find coffee pods, including decaf, ground coffee, instant coffee and a cafetière, along with tea, herbal tea, sugar and honey.
Can we add experiences to our stay?
Yes. Visit our experiences page and Signature Escapes to explore the options, or email us if you’d like help planning something. Experiences and extras are subject to availability.
Still have a question?
Send us a note. We’re happy to help with the little details.